Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-donna-texas.primarycareaid.com (hereinafter referred to as “Companion Care Donna Texas,” “we,” or “our”). We prioritize and respect your privacy by ensuring the protection of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products. However, please be informed that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting any of our websites referenced in this Privacy Statement
  • Receiving communications from us, including newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data to enhance your experience with our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details for processing payments on our platform.
  • Financial Information: Financial records required for billing or financial transactions.
  • Purchase Information: Data regarding products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for improved user experience.
  • Location Data: Your geographical location data, used to provide relevant content and services.
  • Feedback: User feedback and reviews that help us improve our platform.
  • Social Media Information: Details from social media platforms when you interact with our content or engage with our social media accounts.
  • Product Information: Any information you voluntarily share about products of interest to you.

We gather this data through various methods, including user input forms, account settings, interactions with our services, and automated technologies like tracking cookies and similar technologies. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

Companion Care Donna Texas uses cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device and categorized as:

  • Strictly Necessary: Essential for navigating our website and providing basic functionalities.
  • Preference: Remembering user preferences to personalize your experience.
  • Analytics: Tracking site usage, gathering aggregate data, and improving our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data as required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we delete or anonymize the data securely. Our data retention policies are designed to balance legal requirements, business needs, and your privacy rights.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Correction or rectification of inaccurate information.
  • Erasure (or deletion) of your data.
  • Restriction or limitation of the processing of your data.
  • Portability of your data, allowing you to transfer it to another controller.
  • Objection to certain processing activities.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights or have any data-related inquiries, please reach out to our dedicated privacy team via email at [email protected] or through written correspondence sent to our registered address.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated on our website, ensuring you are always informed about how we handle your personal data.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy, please contact us using the following: